If you started your game with cash, you can only receive cash from the machine. 

If you started your game with electronically transferred funds from the app, then you can transfer the money back to your app account.

You cannot transfer cash to the app, or from the app to cash. 

  • To collect your money, just select "Disconnect" on the app, or alternatively press the collect button on the machine.
  • Money will be transferred back to your account. 
  • In your application, you can now decide to keep the cash in the account to play with later, or
  • Select "Withdraw" and select an amount.
  • You will get a withdrawal confirmation note and a new account balance.

Please be aware that on machines that have a "Bank and Credit" system, you will not be able to transfer committed funds back to your application account. This is standard procedure on these types of machines.